Privacy Policy

Who we are

Hair Reborn is a charity established with the purpose of providing free hair care and advice to people undergoing chemotherapy for cancer treatment.

We are committed to protecting and respecting your privacy. This policy explains what personal information we may collect from you and how we will use it.

Information that we may collect, how we will use it and why

We may collect and process the following personal information about you:

If you contact us with an enquiry we will use the information you provide to deal with that enquiry, on the basis that we have a legitimate interest to do so. We may keep a record of that contact and of the information you provide at that time.

If you ask to be added to our contacts database we will collect your name, the name of your company/organisation (if any), address, telephone number, email address and your preferences as to the type of information you would like to receive from us. This may include contacting you regarding our fundraising activities.

If you contact us to make a complaint we will use the information provided to respond to the complaint, on the basis that we have a legitimate interest to do so

We may use information which is provided to us to fulfil any legal obligations that relate to Hair Reborn

We will not use your personal information for any purpose not explained in this privacy policy

Do we share your personal information?

From time to time Hair Reborn may require third parties to process personal data on its behalf pursuant to a legal obligation or because it has a legitimate interest to do so

We may disclose your personal information to third parties if we are under a duty to share or disclose it to comply with any legal obligation.

Except as above we will not share your personal information with any other party.

How long will be keep your personal information?

We will only keep your personal information for as long as necessary to fulfil the purposes for which it was collected.

In this regard we will consider the amount, nature and sensitivity of the personal information we hold, the potential risk of harm from its unauthorised use or disclosure, and the purposes for which we hold it and any legal requirements.

Type of Information held

Name and contact information of those
receiving advice and hair cuts

Name and contact information of those
who have consented to receive information
relating to fundraising activities

How long will we keep it

1 year from last appointment
as part of the Hair Reborn programme

Until consent is withdrawn

Where do we store the information and how is it kept secure?

 All information you provide to us is stored on a secure server located in the United Kingdom.

We limit access to your personal data to the Trustees of the charity and others who have satisfied the Trustees that they have a legitimate need. Anyone who has access is subject to a duty of confidentiality.

We are committed to ensuring that your personal information is secure. However, please be aware that no computer system is completely secure and there is always a degree of risk whenever personal information is transferred by electronic means.

Physical documentation recording personal information is stored in a secure location.

Links to other websites

 If our website contains any links to other websites then that other website will have its own privacy policy. We would advise you to check that policy before you submit any personal information to that website.

Your rights

 You have the right to:

Request access to your personal data. You are entitled to receive a copy of the personal information we hold about you and to check that we are processing it lawfully, (To do so please contact us in accordance with the details blow in the “Contacting Us” section.) Your information will be provided to you free of charge (unless the request is unreasonable or excessive in which case a small fee may be charged or we may limit the amount of information supplied) within 30 days (as per the requirements of the General Data Protection Regulations).

Request correction of the personal information we hold about you

Request erasure of the personal information we hold about you

Object to the processing of the personal information where we are relying on alegitimate interest and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.

Request restriction of processing of your personal information. This enables you to ask us to suspend the processing of your personal information in the following situations:

If you want to establish the accuracy of the information

If our use of the information is unlawful, but you do not want us to erase it

If you need us to hold it even if we no longer require it as you need it to establish, exercise or defend legal claims

If you have objected to our use of the information but we need to verify whether we have overriding legitimate grounds to use it

Request the transfer of your personal information to you or a third party

Withdraw consent at any time where we are relying on your consent to process your personal information. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

Contacting Us

If you have any queries regarding this privacy statement or any complaint about the way in which we handle your personal information, please contact us using one of the following options:

Telephone   Stephanie Brada: 07732 086520

Or fill in the form below

Complaints

 You have the right to complain to the Information Commissioner about the way in which we collect and use your personal information at www.ico.org.uk/concerns, telephone 0303 123 1113

This policy is effective from 21stSeptember 2018. We may change it from time to time by updating this page.